Studio Policies

Studio Policies

  • Full payment is due upon ordering.
  • All ordered images remain on file for one year. All other images are removed from our archives after three months.
  • Collection Purchase required and due at Ordering Appointment. Additional ordering appointments needed incur £25 fee.
  • Online galleries are only posted after Ordering Appointment is completed.
  • Please allow 4 weeks from time of completed order for delivery.
  • Order cancellations are not permitted once images are sent to production.
  • Due to the custom nature of our work no refunds or exchanges are permitted.
  • All images and designs are protected by copyright. Violations will be pursued to the highest degree.