Tues-Sat 10.00 - 17.00 Or by Appointment 01296 615631

Privacy Policy

Be warned. This is a template that I have simply filled out. Don’t blame me for the long list of headlines. The details? Well yes Ok, all my fault.

Who we are

Our website address is: https://immortaleye.co.uk. but then you are here already. Take a look round that should give you a pretty big clue The current address of the studio will be on here somewhere should you need it. Which of course you will need to attend the family portrait shoot you booked.

What personal data we collect and why we collect it

Sorry folks all this is very boring and to be honest I have better things to do with my time than draft pointless bits of paper to keep some unelected Eu Bureaucrat happy. So first the abridged version for those like me who have no intention of reading through all this and just need some commonsense assurances.

  • Do we collect your personal information? Well of course we do, as has every company since the dawn of time. How else do we contact people who are interested or let a previous client know about an offer they may be interested in
  • What do we collect? Whatever you choose to tell us about yourself to help ensure you have a great shoot and images you will love forever. It is nice to know as much as possible about a client. It helps us create a shoot that is personal to you.
  • Do we pass it on to anybody else? This really is the only thing most people are bothered about lets be honest and the short answer is no -but. That but revolves around the fact we live in the age of something called the internet, that we all frequent with relish. Otherwise you would not be here feeling bored enough  to actually read this! That means we have to send emails via companies that sort of specialise in that. It means that in order to sort out your order at two in the morning I need programs that allow me to access information at home as well as at the studio. All these programs are by reputable companies and have all that encrypty stuff sorted though. So no, we do not sell on the fact your Rugby playing partner loves knitting in the evening. Or indeed any other information. Yes in that we need to use third party software to save that information and retrieve it. The same as when you buy some images online we need a company that can handle that card information safely. Or would you really rather send it by letter! Ditto if you book online. all this information has to get to us somehow. But then you know that.
  • Do we protect your information? Well of course. Our computers are password protected but much more important this is a family business so we know exactly who can access what. Beside who is going to be interested in the fact your 90 year old Gran loves the colour purple or you really want a photos of everyone in their onesies to send to your sister in America?
  • How long do we keep all this? Forever. Yes of course if you say you want us to delete your information we will do so. Though some things like basic contact details and invoices need to be kept in case Mr taxman comes back in twenty  years time demanding to see proof you bought a 20×16 and not a 30×24 wall art. Otherwise every now and then. When I am feeling VERY bored I may go through our database deleting all those inquiries from people who seem to think they can get several hours of mine and the studios time for £5 a pop on prints. (Of which they only need a couple of course.) I also shred bits of paper and competition entry forms once I have forgotten what they were about or are running out of space

If you really feel the need for the more formal stuff feel free to read on but be warned I bore easily.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

At least that would be true it we allowed comments but I don’t!

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. As we are not about to let you do this it is hardly relevant

Contact forms

If you fill them out then that information has to be stored and then sent to us via email. Otherwise it becomes a slightly pointless exercise

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

You do not have an account. So non of this applies.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

I am sure I have access to logs of visitors and all that wonderful stuff some people get all excited about. Who knows I may even find out where and look at it one day

Who we share your data with

See above I am not going through all that again. We use a range of services to allow you to book and pay online,  to order your images send you proofs texts and any other tasks that make my life easier and your experience richer. All comply with gdpr and only act as a conduit between you and me.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Only as stated before I have turned all that off. Once it arrives in our studio we hang on to it until there is no further point. Which will vary depending if it is a one off specific inquiry or you are one of those lovely people who pop back to see us on a regular basis. If you should want it deleted though just let me know. Apart from that information I need to keep by law. Such as accounts, I am happy to delete it for you.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Only you don’t have an account because I have not enabled that. So there.

Where we send your data

Visitor comments may be checked through an automated spam detection service. Contact forms will come to us after taking a romantic tour of endless routers and systems on the internet.

Your contact information

Well I kinda assume you give us that to contact you. No I do not give it to all my pals eager to enrol you in some investment fund or give you a discount on dog grooming for the dog you don’t have.

Additional information

How we protect your data

It’d locked away in a secure server room with six inch thick concrete walls and a retinal scan high security door that only I can open with my lazy eye on a Wednesday between 11am and 12.30pm. And if you believe that stop watching so many of those TV programs. We are a small portrait studio. computers are password protected the building locked at night and the only people around are us. We would kind of notice if someone in a brown raincoat and trilby was sneaking around carrying a magnifying glass in our four rooms and a toilet

What data breach procedures we have in place

Me. I will get very angry if this happens and jolly well tell myself off.

What third parties we receive data from

Loads and loads but only ones where you gave them that information because you wanted a portrait shoot with us and agreed to us receiving it.

What automated decision making and/or profiling we do with user data

Really!! This is a small family portrait studio the only automating is emails and text because I got bored of remembering to send them out on time

Industry regulatory disclosure requirements

Pass. I warned you I bore easily. If we have missed something and are that worried we have some incriminating evidence on you the Kremlin can use just pop round the studio wearing a brown coat, trilby and those mirror sun glasses. We will know why you are here.